Privacy Policy
1. Introduction
Smoothies Beauty Clinic (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
If you have any questions about this policy or how your data is handled, you can contact us at:
Smoothies Beauty Clinic
11 Lower Addiscombe Road, Croydon, CR0 6PQ
Email: smoothiesbeautyclinic@hotmail.co.uk
Phone: +44 208 7600076
2. Information We Collect
We collect the following personal information:
Full name
Email address
Phone number
We may also collect data through cookies and marketing forms when you visit our website.
We do not collect or process any special category (sensitive) data such as health or medical information.
3. How We Collect Your Information
Your personal data is collected in the following ways:
In-person consultations
Phone calls
Direct messages (DMs) on social media
Online forms and cookies on our website
From third parties, such as Dermalogica, for product referral purposes
4. How We Use Your Information
We use your information for the following purposes:
Managing appointments and client records
Providing aftercare and customer support
Sending promotional emails or updates (with your consent)
Complying with our legal and tax obligations
5. Legal Basis for Processing
We process your personal data under the following lawful bases:
Consent – for marketing communications and cookies
Contract – to manage appointments and provide services
Legal obligation – to maintain records for tax and compliance purposes
You can withdraw your consent at any time by contacting us at smoothiesbeautyclinic@hotmail.co.uk.
6. Data Sharing
We do not sell or rent personal data. However, we may share information with trusted third parties such as:
Dermalogica – for product referral or purchase purposes
All third parties are required to handle your data securely and in accordance with data protection laws.
7. Data Retention
We retain your personal data for:
1 year after your last treatment for client records
5 years for tax and legal purposes
Once this period expires, we securely delete or anonymize your data.
8. Cookies
Our website uses cookies to enhance your browsing experience and analyze traffic. You will be asked for consent to use cookies when you first visit the website.
You can change your cookie preferences at any time in your browser settings.
9. Your Rights
Under UK GDPR, you have the following rights:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Withdraw consent for marketing
Object to processing in certain circumstances
To exercise any of these rights, contact us at smoothiesbeautyclinic@hotmail.co.uk.
If you believe we have mishandled your data, you can lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
10. International Data Transfers
We do not transfer your personal data outside the UK or European Economic Area (EEA).
11. Policy Updates
We review and update this Privacy Policy every six months to ensure ongoing compliance. Updates will be published on our website, and the “Effective Date” will be revised accordingly.
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